Effective Date: 27-09-2024 Welcome to Art by nuu! We aim to make your art-buying experience smooth and delightful. Please review our shipping policy below for details on how your artwork will be delivered.
1. Processing Time
Orders are typically processed within 7 business daysafter payment is confirmed.
For custom orders or commissioned pieces, additional time may be required. You will be notified of the estimated delivery time frameduring the purchase process.
2. Shipping Rates and Methods
We offer a standard shipping option. Shipping rates are calculated based on the destination, size, and weight of the artwork.
For oversized or fragile artwork, we may use specialized shipping methods to ensure safe delivery.
3. Packaging
Each artwork is carefully packaged to prevent damage during transit. This may include protective wrapping, custom boxes, or wooden crates for larger pieces.
4. Delivery Times
Domestic Shipping: Delivery typically takes 5-6 business daysdepending on your location.
International Shipping: Delivery typically takes 7-10 business days, depending on customs clearance and shipping destination.
5. Tracking Your Order
Once your order is shipped, you will receive an email with tracking details to monitor its progress.
6. Customs and Duties (International Orders)
International shipments may be subject to customs duties or import taxes. These fees are the responsibility of the buyer. Please check with your local customs office for more information.
7. Shipping Insurance
All shipments include insuranceto cover potential loss or damage during transit.
If your package arrives damaged, please contact us within 7 dayswith photos of the damage for a resolution.
8. Returns and Refunds
We take pride in the quality of our artwork and strive to meet your expectations. If you are unsatisfied with your purchase, please refer to our Return Policy.
9. Shipping Restrictions
We currently ship to all countries worldwide.
10. Contact Us
For any shipping-related questions or concerns, please reach out to us at:
Email: info@artbynuu.com
Thank you for choosing Art by nuu. We appreciate your support and trust in our artwork!